Bob Kramer, the LINT LIBERATOR knows the importance of good customer service. That is why you he gets the highest praise from his customers in comment after comment. He grew up in a small family retail business which was built upon a foundation of FIVE STAR customer service. Bob traveled the country presenting customer service programs for the SkillPath Seminar Company. Today he practices what he preached. If you are not 100% satisfied with his service he will gladly give you a full refund. Do not wait until you smell smoke, call Bob today to schedule your service. You will be glad you did.